chang4dPrivacy Policy
This page describes what we collect when you use chang4d and how we keep that data protected. We at chang4d take your privacy seriously. When you open an account, deposit through DANA or e-wallet, or place a sports bet, we record information necessary to operate the platform and comply with local law.
Our privacy approach is straightforward: we collect only what is needed, we store it securely, and we do not sell your data to third parties. This policy sets out the details of what we gather, how we use it, and your rights under applicable jurisdiction.
What we collect and why
When you register on chang4d, we ask for your name, email, phone number, and date of birth. We verify this information because law in supported regions such as Jakarta, Surabaya, and Bandung requires us to confirm your identity before you can fund your account.
We collect payment data when you deposit. If you transfer via DANA, e-wallet, or mobile banking, we receive confirmation of your transaction but do not retain your banking credentials. For KYC (know-your-customer) verification, we may ask you to upload a photo of your identity card. We store this image securely and use it only to verify your account once.
Our servers log your activity on chang4d—which games you view, which matches you follow in Liga 1 or Piala AFF, when you log in, and your IP address. We use this data to detect fraud, improve platform stability, and troubleshoot issues.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences. These are necessary for the platform to function. We do not use cookies to track your behavior across other websites.
Your rights and our commitments
We share your data only with payment processors—QRIS providers, e-wallet, mobile banking, local payment—and our hosting provider. We do not sell your information. Our servers may sit outside your jurisdiction, but we comply with data protection rules in supported regions.
You can request a copy of your data at any time. Contact us through the in-app help center to ask for an export of everything we hold on your account. You may also ask us to delete your account; we will remove personal data within 30 days, except where we are legally required to retain records.
If we update this policy, we will notify you in-app. Your continued use of chang4d after an update means you accept the new terms. If you do not agree, you may close your account and request your data.
Contact chang4d
Our support team responds to privacy enquiries within 7 days. Reach out through the in-app message center or email the address shown in your account settings. Tell us what data you are asking about and we will assist you.